PRIVACY AND SECURITY POLICY

Oruçreis Mah. Giyimkent 20. Sok. No:38-40 Esenler/İstanbul 34235 Türkiye is the address at which Mizyaz Bilişim Tekn. Ulus. Tic. Ltd. Şti. operates; the www.saphori.com website (the “Site”), operated and managed by the Company, respects the privacy of your information, and the purposes for which this information is used are therefore shared below. Providing certain personal information — including, but not limited to and varying according to needs: name, surname, gender, age, user name and password, e-mail, identity, address, credit/bank card numbers, expiry date, security number and order recipient details — is mandatory depending on the transactions carried out. This information will be protected under strict security and confidentiality standards.

You may visit the Company's site pages without providing any personal information, obtain information about our products and services, read the reports we present, and benefit from our human resources and other detailed services. If you provide information specific to you, this information will not be shared with any third person or company without your knowledge or consent, or unless a legal obligation exists. This information will be protected under our highest security and confidentiality standards. You can read our Privacy Notice regarding the processing and use of this information.

www.saphori.com site forms are used solely for entering information for product/service applications and purchases. www.saphori.com will not share the information in question with any third person, institution or organisation, except with the customers' consent or where it is under a legal obligation.

Our website does not link to other websites. The undertakings in our privacy policy are valid only within our website and do not cover other websites. For use of the other websites reached via links from our website, the privacy assurances and terms of use belonging to those sites apply. For the information use, ethical principles, privacy principles, quality and service standards of other websites visited from our website for advertising, banner, content or any other purpose, and for any material or moral damage and loss that may occur on those sites, www.saphori.com is not responsible.

Customer information may be disclosed to official authorities only where this information is duly requested by the official authorities and where disclosure to the official authorities is compulsory under the provisions of the mandatory legislation in force. Only the Customer can access all the information the Customer has entered into the system, and only the Customer can change this information. It is not possible for anyone else to access or change this information.

As we constantly make changes and improvements to our systems and services in order to serve you better, it may from time to time be necessary to amend this Privacy Policy as well. We therefore reserve the right to revise or amend the content of this Privacy Policy in any form and at any time. Your use and/or continued use of any part of the Website following notification of a change to the Privacy Policy will be regarded as your acceptance of that change.

The website and its affiliated companies, partners and related employees, officers, directors or insurance agents shall in no case be liable to you for any cost, damage (including special, incidental or indirect damages or punitive compensation) or obligation that may arise from the collection, use, transfer, processing or storage of your personal information obtained by us or arising as a result of your access to or use of the website.

Our Company is not responsible for direct or indirect damage and expenses that may arise as a result of any error, interruption, delay in the transmission of information, computer virus, or line and/or system failure that may occur during the use of our site.

The copyrights in the information and materials on our site and in their arrangement belong to our Company. All copyrights, registered trademarks, patents, intellectual and other property rights in the information and materials contained on our site are reserved to our Company. No person/organisation may use any part of our site on another website, or establish a link from another website to our site, without first obtaining our Company's written permission.

Although the Company takes the necessary information security measures, if personal data are damaged or fall into the hands of unauthorised third parties as a result of attacks on the Company's system, the Company shall immediately notify the data subjects concerned and the Personal Data Protection Board and shall take the necessary measures.

If you would like more information about our privacy policy, you can always get in touch with us via our call centre and our other communication channels.

PAYMENT SECURITY

Our payment infrastructure system is under the assurance of Sipay POS, which has Turkey's most reliable payment infrastructure. Detailed information on Sipay POS's payment security is as follows.

With its advanced PCI DSS-compliant technical infrastructure and staff experienced in the field of security, Sipay POS ensures both companies' payment security and the card security of companies' customers.

 

FRAUD PREVENTION

Fraud in online payments is a matter that must be handled professionally. As the most established organisation in the sector's field, we keep rights holders safe with special practices in the field of fraud that are far above the standards. The Sipay OS infrastructure has been developed with numerous sector-based filters against fraud. In addition, payments made are checked by fraud monitoring staff, and in suspicious cases the transaction is not approved.

CARD SECURITY

Sipay POS has taken every measure necessary for your customers to pay in a secure environment, with an SSL-certified payment page and PCI-DSS compliance. In this way Sipay POS reduces the concerns your customers may have while paying and increases your payment conversion rate.

THE SECURITY MEASURES OF OUR E-COMMERCE SYSTEM ARE AS FOLLOWS;

1- Firewall

2- 256-Bit SSL Certificate

SSL stands for Secure Sockets Layer. SSL is an encryption system that ensures the security not of the site itself but of the information of the users visiting the site.

3- Special Encryption Application

If you have any questions about this Privacy Policy, or when you would like the information about you or your preferences to be updated, you can reach us by e-mail at [email protected]  or by telephone on +90 535 624 2754 . You can also write to the following address:

 

 

 

Mizyaz Bilişim Tekn. Ulus. Tic. Ltd. Şti.

Attention: Customer Relations Department

Oruçreis Mah. Giyimkent 20. Sok. No:38-40 Esenler/İstanbul 34235 Türkiye